Package Claiming FAQ
Here's a short list of the most frequently asked questions and answers regarding package claiming: (Sometimes referred to as package combining or package merging)
Q1: I accidentally made a mistake and claimed a package into my own, how can I reverse it?
A1: You cannot reverse a package claim, it is impossible. There is no way to undo merging a package into your own after using the claim button. We did remind players about this both in the announcement post and in the dialog box on the claim package page itself.
Q2: I have a secondary account, can I send the package from that account to my main to combine them?
A2: You cannot merge accounts anymore, only unclaimed pledge packages. Account merging started and ended in February 2018. If the package on your alt account is bound, there is no way to transfer it to another account to claim.
Q3: Can I claim a package into my account if I already have one on layaway?
A3: No, if your bound package is on layaway, you will not be able to claim an additional package into your account.
Q4: Is there a limit to how many unbound packages you can claim into one account?
A4: Yes, based on the maximum allowable domains per account. (e.g. Max of 2 Kingdoms, 3 Duchies, and 6 Counties for all servers except OCE. OCE has a maximum per account of 1 Kingdom, 2 Duchies, and 4 Counties.)
Q5: My initial package was a Kickstarter one, once I claim unbound packages into it, do I keep the Kickstarter stretch goal(s) we unlocked, even if my upper rank is no longer a Kickstarter rank?
A5: Yes, you never lose Kickstarter rewards you paid for.
Q6: My question isn't listed here, where can I get an answer?
A6: Ask on the forums, in Discord, or email us at [email protected]
Q7: How long will package claiming last?
A7: Package claiming will be a feature for the foreseeable future and we do not have an approximate end-date of when the feature may no longer be available.
Q8: Under "Titles Do Not Stack", it says that an extra aristocrat package would result in an additional 9 parcels to your starting settlement. Will these additional parcels be bare land, or built-out parcels with existing buildings and population?
A8: The additional parcels added will be built-out and belong to the settlement.
Q9: After claiming another Mayor/Count package, can I buy more EP kits?
A9: Yes, you can purchase 1 kit per title. So if you have 2 mayor titles, you will be able to buy 2 kits.
Q10: If I won a package during the Free Kingdom event, will claiming an unbound package into the account remove the restriction of being locked to the NA-E (Luna) server?
A10: No, the account remains locked to the NA-East (Luna) server. The package will cause your settlement to grow or your land to increase as described above in the “what will be combined” section under title.