Lost EP in my inventory

I was just looking at buying some additional EP in the store, but wanted to check how much I had already purchased...

But it’s not listed with the rest of my stuff. I only see 200 EP listed.

Where are the extra EP packs I bought?!?

The purchases are listed in my IP tally. But not in the inventory.

I should clarify that the total EP listed when I am in the store is correct. I am just curious why the EP purchases are not listed in my inventory.


3/23/2019 1:35:09 PM #1

EP will be listed in two different locations. If you check out your inventory you can see any unclaimed EP packages you may have purchased or been gifted.

The other spot is Claimed EP which you can see on the store page under your name in the top right section. If you purchased EP and it wasn't in the form of a gift, or if you already claimed some of your EP packages, this is where you would see that balance.

Any claimed EP will not show up as a pack in your inventory anymore.

3/29/2019 8:45:04 PM #2

If this is still an issue, please email us at [email protected]

Since it may already be resolved I will go ahead and lock this thread as we can't resolve it here.

Thank you.

"Stupid questions make more sense than stupid mistakes."

3/30/2019 1:35:30 PM #3

All is good. No issues I was just curious.