COMMUNITY - FORUMS - REPORT A BUG
Multiple Item Purchases

While this happened a few weeks ago, I guess when I hit submit, it didn't actually post the forum thread and just remembered that I wanted to check up on it.

Issue:

When purchasing multiples of the same store item and multiple different offerings, at the checkout screen, the cost is not calculated properly and sometimes the number of items per row do not show up correctly.

This bug does not transfer to Xolsa during the purchasing process, but it has the poor effect that you never actually see your grand total until after you are charged and the refunds process for Xolsa is not fun if you over spent through miscalculation or accident.

Warm Regards,

Lodestone


4/2/2018 6:05:56 PM #1

This problem was fixed a week or two ago, feel free to give it another try on an item that has no limit.

Let us know, thank you.


"Stupid questions make more sense than stupid mistakes."

4/3/2018 5:18:52 AM #2

Bug is still there

https://cdn.discordapp.com/attachments/307912572861022220/430596854569369600/bug.png


4/3/2018 6:20:10 PM #3

^_^


Lord Death

4/3/2018 7:04:12 PM #4

Death, I love your Avatar


4/3/2018 8:17:17 PM #5

Good to hear, thanks we'll look into it.


"Stupid questions make more sense than stupid mistakes."

4/4/2018 2:52:56 PM #6

Please clear your cart, log out of the site, log back in, and try again.

I just tested this and it worked exactly as it was supposed to:

Thank you.


"Stupid questions make more sense than stupid mistakes."

4/4/2018 4:43:40 PM #7

No, its still doing it for me, but I figured out that it only occurs when I add each item 1 at a time.

So if I click on the pet token and add quantity 1, then do that 5 times, the bug remains. If I add 5 all at once, then the math is correct.

https://cdn.discordapp.com/attachments/307912572861022220/431130956687212547/bug_2.png


4/4/2018 4:47:30 PM #8

Here I do both, add the full quantity at once and add one at a time. I also wanted to point out that it is incorrect in the top right cart menu before checkout because I'm not sure how the coding works for it.

https://cdn.discordapp.com/attachments/307912572861022220/431132392431026176/bug_3.png


4/5/2018 2:45:58 PM #9

Thanks for the follow up, we'll re-examine what's going on here!!

Cheers :)


"Stupid questions make more sense than stupid mistakes."