Forums - Chronicles of Elyria

3/20/2018 5:13:03 PMSurname Reservation

Eithra

Member
Rank 5
1 Posts
March 2018

I currently have the Ursaphant Rider package, which includes a surname reservation. It's supposed to be my turn to reserve a surname, and I even had the countdown just the other day. But, for some strange reason, I'm getting a message being told that I don't have a surname, and that I need to purchase one? And all I can do on that page is check the availability of surnames.

3/22/2018 6:05:11 PM #1

Serpentius

Member
Rank 10
2277 Posts
March 2017

Thanks for letting us know. It appears there is some sort of bug with your account. I have created an internal ticket to get a developer to fix this for you.

Expect an email attached to your CoE account to arrive with details of the ticket I submitted on your behalf.

Thanks for your patience, sorry for the inconvenience!

"Stupid questions make more sense than stupid mistakes."

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