COMMUNITY - FORUMS - REPORT A BUG
Account merging issue

I was able to link my first extra account (it used gmail account). The second one when I click the link in the email (yahoo account), it just brings me to the coe homepage. Repeated attempts yield the same results.


2/4/2018 5:28:19 AM #1

My experience was similar; however, I found that this was a normal function of the merge as when I later checked my secondary account, it had been locked and my Master account had been combined

Did you try to log in to your secondary account to see if it has been locked?

if it is not then I am afraid I don't know the answer

Hope that helps.


2/4/2018 6:00:46 AM #2

Had the same problem but the solution for me was logging off from my main account and logging back in before restarting the merging process.


2/4/2018 6:11:37 AM #3

Posted By Idioticmaddog at 01:00 AM - Sun Feb 04 2018

Had the same problem but the solution for me was logging off from my main account and logging back in before restarting the merging process.

That did the trick thanks.


2/5/2018 2:49:43 PM #4

Yup, that is a known fix as the old link (expired) is sometimes cached in your browser.

Thanks all.


"Stupid questions make more sense than stupid mistakes."