Hello there MorangoCake , did you complete the purchase? Also game is in pre alpha stage now. Please give us more details about what you mean nothing happened?

If you have any further questions you can always send email to support

I completed the payment, it was charged to my bill. I think it's because I'm from Brazil, It may be because I paid for the ticket (I don't know how to say it)

But, the payment doesn't appear in "trasaction history" and I didn't receive an email saying it was confirmed

Game is in pre alpha , so it is not out yet, game is being made now. In mean time check forums and join Coe official discord and meet community. Also you can send email to the support link I provided above. If you have any other questions let me know.

Thank you

Hi Morangocake,

We checked our records and it looks like there may have been an issue completing the payment.

I strongly recommend contacting [email protected] for help, they are open 24/7. They handle 100% of our payment processing so if there is a way to resolve this, they can provide assistance.

Thank you and let us know if there is anything else we can do to help.

Happy Holidays!